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B1.2 — Upper Intermediate · Unit 33

Office & Workplace Communication

Discuss workplace tasks, meetings, and feedback. Master reported speech (estilo indirecto) converting direct statements, questions, and commands into indirect. Understand tense shifts (present→imperfect, future→conditional, preterite/perfect→pluperfect) and time/place shifts.

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Vocabulary preview

📊

el informe

the report

👥

la reunión

the meeting

💬

el mensaje

the message

📧

el correo electrónico

the email

📞

la llamada

the call

🤝

el acuerdo

the agreement / deal

⚠️

la queja

the complaint

💼

el cliente

the client / customer